Terms and Conditions
ECOSUN Ltd. preserves the right to unilateral modification or upgrade of the terms and conditions of all transations made through the website, according to its needs and commercial practices. ECOSUN Ltd. is obliged to notify users about changes to the context of the website.
Information & Products
ECOSUN Ltd. is committed to the quality, completeness and accuratcy of the information contained in the website addresses http://b2b.ecosun.gr and http://www.ecosun.gr .
The ECOSUN Ltd.not liable to customer / for any damages resulting from user execution or not of their order (except in paragraph 9. “Withdrawal / Return – Replacement Products”).
Also reserved time delivery of goods in cases of force majeure. The online store no guarantee can be provided for the availability of products, but guarantees the timely information of the final consumers of unavailability.
The online store ECOSUN Ltd. It provides the content (eg information, names, photographs, etc.), products and services available through the website “normaly”.
In no case the online store ECOSUN Ltd. is not responsible for any legal or civil or criminal nature, for any damage (direct, special or consequential which, without limitation, alternatively and / or cumulative form of loss of profits, data, lost profits, compensation, from site visitors or others on grounds related to the operation or not / or use of the website / or inability to provide services / or information available from this / or any unauthorized third party interventions in products / or services / or information available through it.
http://b2b.ecosun.gr and http://www.ecosun.gr are the official websites of ECOSUN Ltd and their context, including pictures, graphics, photographs, designs, texts, services and products is subject to copyright, protected by the provisions of the Greek Law, the law of the European Union and by international conventions. Copying, analog/digital recording and mechanical reproduction, distribution, transmission, downloading, modification, resale, creation of a derivative or misleading of the public about the official content provider is forbidden. Reproduction, republication, uploading, posting or transmitting the content in any way or by any means for commercial or other purposes is permitted only by a written authorization from ECOSUN Ltd. or any other legitimate copyright holder.
All names, pictures, logos and distinctive charactaristics representing ECOSUN Ltd. or/and its e-shop or/and contracted third parties are proprietary trademarks of ECOSUN Ltd. or/and http://b2b.ecosun.gr and http://www.ecosun.gr or/and the aforementioned third parties and are protected by Greek, European and international trademark laws, as well as industrial and intellectual property law. In any case, appearing or being exposure through the websites, http://b2b.ecosun.gr and http://www.ecosun.gr should not be considered as a concession or a transfer of licence to use them freely.
Users granted access to the following web pages http://b2b.ecosun.gr and http://www.ecosun.gr agree not to use them and ECOSUN Ltd e-shop to send, publish, send via e-mail or broadcast in any other possible way, any kind of context that is illegal, harmful, threatening, abusive, harassing, slanderous, vulgar, obsene, libelous, that may violate another person’s right to privacy, show empathy, promotes racial, ethnic or other types of discrimination, may somehow harm minors, cannot be broadcasted due to law violations or because it interferes with contractual relations (i.e inside information, proprietary and confidential information that was obtained or revealed as part of professional relationships or confidentiality agreements), infringes a patent, a trade mark, a trade secret, copyrights or other proprietary rights of thirt parties, contains software viruses or any other codes, files or programs designed to terminate, harm or destroy any hardware or software, intentionally or unintentionally violates any existing Greek and EU legislation and its provisions, may harass third parties in any way and or context that may be used to collect and store personal data of other users.
Transaction Security Policy
Complying with the transaction security policy is a fact. The same basic principles that apply to everyday transactions also apply in the case of e-commerce (electronic commerce). All data provided by the user/member to ECOSUN Ltd. are confidential and ECOSUN Ltd. has taken all the necessary steps in order to prevent them from being used for service providing purposes. Some of the measures are the following:
- i. Only authorized personnel can have access to information concerning your transactions and only when it necessary (ie in order to process your requests).
- ii. ECOSUN does not disclose personal or transactional data, unless having obtained a written authorization from the client or there is a court order or a decision of a public body.
iii. In the case that ECOSUN Ltd. uses third-parties for its support systems, confidentiality of personal data is ensured.
- iv. You can ask for any personal information that concerns you or request its modification, provided you can prove the existence of a mistake.
- v. For your own safety, you should treat all the information provided to and processed by our service system as confidential and classified and not disclose any of it to third parties.
- vi. In any case, ECOSUN Ltd.e-shop will not disclose your personal data and confidential information in any way. The personal information that you provide in the registration form as a new member, are used only for your personal transactions. All the information is encrypted and fully secured.
Protection of Personal Information
It is possible that, during your visit to http://b2b.ecosun.gr and http://www.ecosun.gr or during the order placement process, we ask you to provide some personal information about yourself (name, job description, e-mail, date of birth etc.) in order for us to be able to contact you and inform you about our new products. Any information provided to the websites, http://b2b.ecosun.grand http://www.ecosun.gr is collected only for communication reasons, for the improvement of our services and in order to ensure the proper operation of the service system. It is not allowed to be used by a third-party (except for the cases of legal parties that are authorized by Law) without complying with the provisions of Law 2472/97 on the protection of personal data.
The data collected in these rare cases may be disclosed in ECOSUN’spartners but always in order to support and promote trading relations and always preserving the user’s personal sensitive data. For any inquiry concerning these topics, please contact http://b2b.ecosun.grand http://www.ecosun.gr.
At any given time, the user reserves the right to be informed about the process or object to it, according to Article 13 of Law 2472/97 on the protection of personal data.
ECOSUN Ltd. makes every possible effort to offer high quality services. However, the company cannot be held responsible for possible errors in pricing and product characteristics and cannot guarantee that there will not be any downtime or human errors during price updating. For the safety and purchasing efficiency reasons, in the case that a product is offered at an unusal low or high price, in relation to its value, please contact 2310-237914 or e-mail us before proceeding to the purchase.
Withdrawal/ Return – Replacement of products
You reserve the right to return the purchased products and ask for replacement a) in all cases where it is proven that ECOSUN Ltd. is held liable for selling faulty or bad quality products (mistake in registering the order, pricing, dispatching, transportation damages or poor packaging) and b) in all cases where there is an actual problem/product defect that is covered by the warranty provided by ECOSUN. Products covered by third-party guarantees are not subject to this provision.
In any case, as well as the aforementioned cases, the buyer must request a return no later than ten (10) days after the actual delivery date. Notice: all return requests, must be accompanied by the original receipt, the products must be in the condition they were on the delivery day and all orginigal documents should be included (ie invoice, delivery note etc.). It is suggested that you contact ECOSUN e-shop before making a replacement request.
The return and replacement of a product is possible on the following conditions:
- i. You contact the e-shop the same next you received the product or the following working day.
- ii. The product is unused
iii. the product is accompanied by all original documents proving the transaction (invoice, delivery notice etc.)
If the buyer does not return the product within the 10-day time period, ECOSUN Ltd. owns the right not to accept or replace it.
Order cancellation is allowed in the following cases:
If the online order is completed but has not been dispatched yet, you can call 2310-327914 and our staff will cancel your order, as long as it is not in process.
If you have already received the product, you can call 2310-327914 or contact us via e-mail, explaining why you wish to cancell your order. A member of our staff will immediately assist you and inform you about the available options.
Prepayment of the total amount before the order dispatch is set as the payment method. You can deposit the amount to any of the following bank accounts and send a copy of the payment order via fax (fax number: 2310-325693)
Prepay your order using one of the following bank accounts:
PIREAUS BANK : 5226-031373-618
IBAN: GR36 0172 2260 0052 2603 1373 618
ALPHA BANK : 714-00-2320000620
IBAN: GR61 0140 7140 7140 0232 0000 620
EUROBANK : 0026-0257-20-0200885928
ΙΒΑΝ: GR73 0260 2570 0002 0020 0885 928
NATIONAL BANK OF GREECE : 218/470428-23
IBAN: GR82 0110 2180 0000 2184 7042 823
PRO BANK : 423576012017
IBAN: GR30 0540 0700 0004 2357 6012 017
ATE BANK : 0770400311926
IBAN: GR04 0432 3270 0007 7040 0311 926
EMPORIKI BANK : 88043715
IBAN: GR63 0120 6470 0000 0008 8043 715
For orders in Athens and Thessaloniki, delivery is free of charge. For orders throughout the rest of Greece, delivery costs vary. Please ask in advance for information on total delivery costs. Otherwise it will perceived as if you automatically accept to pay the delivery costs of the order.